Cookie Policy

Last updated: 05/09/26

This Cookie Policy explains how The Grief Club ("we," "us," "our") uses cookies and similar technologies on www.thegriefclub.co.uk (the "Site"). It should be read alongside our Privacy Policy, which explains more generally how we handle personal information.


What are cookies?

Cookies are small text files placed on your device when you visit a website. They're used to make sites work properly, remember your preferences, and help us understand how visitors use the Site so we can improve it.


The cookies we use

When you first visit the Site, you'll see a cookie banner (provided by our website platform, Wix) where you can choose which types of cookies to accept. Only strictly necessary cookies are set automatically — everything else requires your consent.

Strictly necessary cookies
These cookies are essential for the Site to work — for example, keeping pages loading correctly and enabling basic security features. They're set automatically by our website platform, Wix, and can't be switched off, because the Site won't function properly without them. They don't track you for marketing purposes.

Typical example: Wix's session cookie (svSession), used to recognise your browsing session.

Functional cookies
These remember choices you've made on the Site (such as cookie preferences) so you don't have to set them again on a later visit.

Analytics cookies
We use these to understand how visitors find and use the Site — for example, which pages are viewed most, how people navigate between pages, and roughly how many visitors we get. This helps us improve the Site's content and structure. We currently use Wix Analytics / Google Analytics for this.

Typical examples: _ga, _ga_*, _gid (Google Analytics).

Analytics data is aggregated and used to understand overall visitor trends, not to identify you personally. You can find out more about how Google handles this data in Google's Privacy Policy.

Advertising / marketing cookies
We do not currently use advertising or retargeting cookies (for example, from Facebook/Meta or Google Ads) on this Site. If that changes in the future, this policy and our cookie banner will be updated accordingly, and we'll ask for your consent before any such cookies are set.


Managing your cookie preferences

You can choose which non-essential cookies to allow at any time:

On this Site: use the cookie banner shown when you first visit, or [reopen your cookie preferences here / via the link in the site footer] to change your choice.
In your browser: most browsers let you view, delete, or block cookies through their settings menu. Because this varies by browser, check your browser's help section for instructions (for example, searching "manage cookies in [your browser]").

If you block or delete strictly necessary cookies, some parts of the Site may not work as intended.


The legal basis for our use of cookies

Under UK data protection law (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), we only set non-essential cookies (such as analytics cookies) with your consent, which you give via our cookie banner. Strictly necessary cookies don't require consent, as they're needed to deliver the Site itself. You can find general guidance on cookies from the UK's data protection regulator, the Information Commissioner's Office (ICO).


Changes to this policy
We may update this Cookie Policy from time to time — for example, if we start using a new tool that sets cookies. We'll update the "last updated" date above when we do, and where the change is significant, we'll let visitors know via the cookie banner.


Contact us
If you have any questions about this Cookie Policy or how we use cookies, please contact us at info@thegriefclub.co.uk.


This policy covers cookies only. For details of how we handle personal information more generally — including data submitted through our enquiry form — please see our Privacy Policy.